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POSITION PURPOSE

To ensure the smooth running of the dock and all of its various procedures. Giving our guests excellent service and information to promote a safe vacation for all involved. Responsible for safety and condition of boats while in marina area. Proper communication with guests in regards to sailings and departures. Must be able to work shift work and weekends.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Ability to deliver Orientations on boat operation.
  • Boat services (gas/septic/water/propane/prop) ensure customer charges are recorded and correct.
  • Dock clean up and garbage removal from boats on service dock.
  • Shuffling of boats to make dock room.
  • Recording fuel morning and evening.
  • Pressure washing docks, maintaining a clean work place.
  • Recording all services on gas sheets as well as on boarding passes.
  • Piloting boats in and out of channel.
  • General yard clean up and light custodial duties in spring/fall to help get ready for season/end of season.
  • Locking up dock shack and all boats everyday including closing all boat windows.

PERFORMANCE MEASUREMENTS

  1. Detailed orientations – can follow instructions and give clear instructions, very few customer calls.
  2. Great customer service, good attitude and willingness to help.
  3. Works well with a team.
  4. Detailed orientations – can follow instructions and give clear instructions, very few customer calls.
  5. Professional looking, friendly, knowledgeable, helpful.
  6. Takes initiative to complete project.
  7. Responsible and dependable.
  8. Can work alone.

QUALIFICATIONS

EDUCATION/CERTIFICATION: High School Education, Drivers License, Boater Card

REQUIRED KNOWLEDGE: Computer experiences an asset, Word, Excel, E-mail

EXPERIENCE REQUIRED: Some marina experience an asset, boating experience, or some equipment operation

SKILLS/ABILITIES: Effective communication skills, organizational skills, time management, professionalism, good attitude and willing to help attitude, can follow instruction and give instruction

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